Posted: Jan 5, 2023

Parking Associate - Part Time

Company: Blumenthal Performing Arts

Salary Range: Grade 10

Position Summary

Responsible for selling parking at Blumenthal Performing Arts Center shows and events to patrons. Ensures patrons receive information about parking services that are offered.

Duties & Responsibilities

  • Receive, count and balance money and exit passes accurately
  • Must be available to work a minimum of 50% of shows scheduled
  • Provide printed and verbal communication to patrons about parking services and locations
  • Interact and communicate with various groups and individuals such as the immediate supervisor, co-workers and the general public in a professional manner
  • Interact with patrons in giving directions and instructions; includes entrance/exit doors, coat check (if applicable), restrooms, water fountains, telephones, concessions, elevators, stairways, emergency stairways, parking, etc.
  • Check Bank of America garage to ensure the parking sign is out and available
  • Check-in with the LAZ supervisor to ensure they have proper staffing at the end of the show, reporting information back to the House Manager
  • Maintain an understanding of the layout and floor plan for every level of theater
  • Provide high level of customer service to all patrons/guests of BPA (cooperative, pleasant, flexible, friendly, courteous, helpful, etc.)
  • Act as a representative of BPA while on duty and throughout the performance/event
  • Maintain a clean work area (before, during, and after events), and reports any maintenance or housekeeping needs to the House Manager
  • Listen to, and if possible, resolve patron complaints to the patron’s satisfaction; inform supervisor of all patron comments and complaints whether positive or negative
  • Act to ensure the safety and security of all patrons/guests
  • Assist patrons who require special attentions (such as patrons with disabilities)
  • Interface with all departments as needed
  • Assist with related operational duties as required

Qualifications

Job Qualifications

  • Must be able to see and read parking tickets in low-level lighting
  • Must be able to stand for long periods of time
  • Must be physically able to work in all areas of theaters
  • Knowledge of parking operations and practices
  • Skill in basic mathematics
  • Ability to effectively communicate

Position Specific Competencies

  • Communication
  • Ensure consistent practices
  • Dependability
  • Job skills

To apply for this position, click on the link below and submit application.

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