Parking Associate - Part Time

Position Summary

Responsible for selling parking at Blumenthal Performing Arts Center shows and events to patrons. Ensures patrons receive information about parking services that are offered.

Duties & Responsibilities

• Receive, count and balance money and exit passes accurately
• Must be available to work a minimum of 50% of shows scheduled
• Provide printed and verbal communication to patrons about parking services and locations
• Interact and communicate with various groups and individuals such as the immediate supervisor, co-workers and the general public in a professional manner
• Interact with patrons in giving directions and instructions; includes entrance/exit doors, coat check (if applicable), restrooms, water fountains, telephones, concessions, elevators, stairways, emergency stairways, parking, etc.
• Check Bank of America garage to ensure the parking sign is out and available
• Check-in with the LAZ supervisor to ensure they have proper staffing at the end of the show, reporting information back to the House Manager
• Maintain an understanding of the layout and floor plan for every level of theater
• Provide high level of customer service to all patrons/guests of BPA (cooperative, pleasant, flexible, friendly, courteous, helpful, etc.)
• Act as a representative of BPA while on duty and throughout the performance/event
• Maintain a clean work area (before, during, and after events), and reports any maintenance or housekeeping needs to the House Manager
• Listen to, and if possible, resolve patron complaints to the patron’s satisfaction; inform supervisor of all patron comments and complaints whether positive or negative
• Act to ensure the safety and security of all patrons/guests
• Assist patrons who require special attentions (such as patrons with disabilities)
• Interface with all departments as needed
• Assist with related operational duties as required

Qualifications

Job Qualifications

• Must be able to see and read parking tickets in low-level lighting
• Must be able to stand for long periods of time
• Must be physically able to work in all areas of theaters
• Knowledge of parking operations and practices
• Skill in basic mathematics
• Ability to effectively communicate

Position Specific Competencies

• Communication
• Ensure consistent practices
• Dependability
• Job skills

To apply for this position, click on the link below and submit application.

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