Volunteer Opportunities

Position Summary   

As the Packard Place Office Receptionist, you will be the first point of contact for visitors, creating a positive and professional impression. Your role is vital in ensuring a smooth and efficient office environment, contributing to the overall success of our organization.  

Duties & Responsibilities  

• Warmly greet and welcome visitors as they arrive at the office.  

• Notify appropriate staff members of visitor arrivals promptly.  

• Maintain a neat and organized reception area to create a welcoming atmosphere.  

• Assist with basic office tasks, such as sorting and distributing mail, handling deliveries, and managing office supplies.  

• Assist in coordinating meeting room bookings and ensure they are prepared with necessary materials.  

• Provide administrative support as needed. 

• Provide information and assistance to visitors, such as directing them to the appropriate personnel or department.  

• Handle general inquiries and provide accurate information about our organization.  

• Organize and maintain physical and digital files, ensuring they are accurate and up to date. 

• Handle sensitive and confidential information with the utmost care.  

• Maintain effective communication with internal staff to relay important information. 

Education and Experience 

• High school diploma or equivalent.  

• Previous experience in a receptionist or front desk role is a plus.  

Knowledge, Skills and Abilities 

• Excellent interpersonal and customer service skills. 

• Friendly and professional demeanor.  

• Strong organizational skills and attention to detail.  

• Ability to handle multiple tasks and prioritize effectively.  

Position Summary   

 

As a Front of House Usher, you will play a pivotal role in creating memorable experiences for our patrons by ensuring their comfort, safety, and enjoyment during their visit to the theater. You will be the first point of contact for our guests and will contribute to the overall success of our productions through your exceptional customer service.

 

Duties & Responsibilities  

• Welcome guests with a warm and friendly demeanor as they arrive at the theater.
• Provide information about showtimes, seating, facilities, and amenities.
• Assist patrons with special needs, including wheelchair users and those with mobility needs.
• Ensure efficient and organized seating while maintaining safety standards.
• Manage late arrivals and minimize disruptions to the performance.
• Enforce theater policies, such as no photography or recording.
• Address disruptive behavior or disturbances promptly and professionally.
• Assist in emergency evacuations by serving as a searcher, disabled person’s aid, traffic director, or leader.
• Maintain a clean work area before, during and after events. Report maintenance or housekeeping needs to Floor Supervisor or House Manager. 

Education and Experience 

• Previous experience in live events is a plus, ushering experience preferred.

Knowledge, Skills and Abilities 

• Excellent interpersonal and customer service skills.
• Friendly and professional demeanor.
• Ability to remain calm and composed under pressure.
• Knowledge of basic theater etiquette and procedures is a plus.
• Bilingual in English and any other language is a plus.

Physical Requirements

• See and read tickets in low level lighting
• Stand for long periods of time
• Walk up and down stairs
• Work in high levels including the balcony

Position Summary   

In collaboration with Education, the Blumey Award Alumni Relations Coordinator is responsible for developing and maintaining a comprehensive alumni database to facilitate effective engagement and communication with our alumni community, as well as monitor the effectiveness and impact of Blumenthal programs. Alumni consist of former Blumey Award Winners . This position can be done remotely, and the candidate can work from anywhere with a reliable internet connection.  

Duties & Responsibilities  

• Develop and maintain a robust and up-to-date alumni database, ensuring data accuracy and integrity.  

• Regularly update alumni contact information, employment details, and other relevant data points.  

• Implement data hygiene best practices to ensure the database’s accuracy and usefulness for various alumni engagement initiatives.  

• Generate reports and analyze data from the alumni database.  

• Maintain detailed records of alumni interactions and engagement history.  

• Document alumni success stories, achievements, and milestones for promotional purposes.  

• Collaborate with Marketing, Education, and Programming to craft and distribute regular communication materials.  

Education and Experience  

• Requires previous experience in communications, marketing, business, or a related field. 

• Previous experience in database management and data analysis preferred.  

Knowledge, Skills, and Abilities  

• Strong written and verbal communication skills. 

• Ability to work independently and collaboratively in a remote, team-oriented environment.  

• Proficient in data management and CRM systems 

• Proficient in in Microsoft Office Suite 

Adult Volunteers must be at least 18 years of age, complete an application, and a personal interview.

Visit our Junior Ambassadors page to learn more about volunteering.

For more information about our volunteer opportunities, please contact Tommy Prudenti at 704.348.5830 or by email.